Privacy Policy

1. Introduction

Welcome to SKMRT ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business details
• Payment Information: Bank details, payment method information (processed securely by third-party providers)
• Business Information: Store name, product details, business registration information
• Communication: Messages, support requests, feedback you send to us

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, pages visited, features used
• Device Information: IP address, browser type, device type, operating system
• Location Data: General location based on IP address (city/state level)
• Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Information from Third Parties

We may receive information from payment processors, business verification services, and analytics providers to enhance our services and ensure compliance.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our e-commerce platform
• To process transactions and manage payments
• To communicate with you about your account and our services
• To provide customer support and respond to inquiries
• To improve our platform and develop new features
• To ensure platform security and prevent fraud
• To comply with legal obligations and regulatory requirements
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted service providers who help us operate our platform, including payment processors, hosting providers, analytics services, and customer support tools. These providers are contractually obligated to maintain confidentiality.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Access controls and employee training
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see our Cookie Policy.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: